Cancellation and Refund Policy

Welcome to Harshith Industries’ online store. We strive to provide our customers with high-quality metal interior hangings and exceptional service. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations.

1. Order Cancellation

1.1 Customer-Initiated Cancellation:

• You may cancel your order within 24 hours of placing it by contacting our customer service team at [Your Email Address] or [Your Phone Number].
• After 24 hours, we cannot guarantee the cancellation of your order as it may have already been processed and shipped.

1.2 Company-Initiated Cancellation:

• Harshith Industries reserves the right to cancel any order for reasons including but not limited to product unavailability, inaccuracies in pricing, or payment issues. If we cancel your order, you will be notified promptly, and a full refund will be issued.

2. Refund Policy

2.1 Eligibility for Refund:

• Refunds are applicable for items that are defective, damaged, or significantly different from the product description.
• To be eligible for a refund, you must notify us within 7 days of receiving the product by contacting our customer service team at [Your Email Address] or [Your Phone Number].

2.2 Refund Process:

• Upon receiving your request, we will review it and may ask for additional information or photos to process your refund.
• If your refund request is approved, we will initiate a refund to your original method of payment within [X] business days.
• The time it takes for the refund to reflect in your account may vary depending on your payment provider’s policies.

2.3 Non-Refundable Items:

• Custom-made or personalized items are non-refundable unless they arrive damaged or defective.
• Sale items or items purchased with a discount are not eligible for a refund unless they are defective or damaged.

3. Return Shipping

3.1 Defective or Damaged Items:

• If you received a defective or damaged item, we will cover the cost of return shipping. Please contact our customer service team to arrange for the return.

3.2 Change of Mind:

• If you wish to return an item due to a change of mind, you will be responsible for the return shipping costs. The item must be returned in its original condition and packaging.

4. Contact Us If you have any questions about these Terms, please contact us at:

Harshith Industries
Email: info@harshithindustries.com
Phone: +91 9611233487